Customer Story
Resolution Life streamlines DevOps with Gathr's continuous compliance solution
Resolution Life: A Leader in life insurance portfolio management
Resolution Life is a global life insurance group focusing on the acquisition and management of portfolios of life insurance policies. The company has AUM of $74 Bn with 2.8 Mn policyholders.
Resolution Life aims for streamlined audits and continuous compliance in DevOps
Resolution Life recognized the need to modernize their software development practices to remain competitive, compliant and innovative. They sought a solution that could balance the agility of DevOps with the strict regulatory demands of the insurance industry. Their goal was to establish a system that would prioritize efficiency, agility, and strict adherence to regulations throughout the entire development lifecycle.
Continuously assess DevOps CI/CD tools and processes through automation to ensure they meet regulatory/audit requirements
Automatically detect the sources of deviation across the entire DevOps journey
Reduce overall time, costs, and efforts in the auditing process
Maintain readily available reports detailing DevOps compliance for internal and external audit review.
Fragmented tools hinder visibility, audit, and compliance efforts
Absence of a single view to monitor deployments, from initial development (ALM) to final release
Disparate toolsets made it a difficult to establish a clear audit trail for changes implemented throughout the software development lifecycle
Tracing and resolving compliance issues were leading to massive time and resource overruns
Gathr streamlines compliance with real-time visibility and automated audits
Gathr and PwC collaborated on a thorough value discovery process, analyzing Resolution Life's DevOps landscape, identifying gaps, and designing a future-state vision. Subsequent steps included tool integration and customization of Gathr's continuous compliance solution to enhance visibility, auditability, and compliance across the DevOps pipeline.
Implemented the continuous compliance solution in the on-prem environment of Resolution Life
Enabled quick integration with Jenkins, Bitbucket, Jira, SonarQube, ServiceNow, and more
Provided near real-time audit trail of key activities related to change management
Automated DevOps pipeline audits with contextual dashboards for different users (DevOps team, Management, Auditors)
Implemented DORA metrics to establish new governance and improve the cadence of software delivery and deployment
Helped with easy monitoring of compliance across ~200 CI builds and ~50 production deployments on an ongoing basis
DevOps Transformation: Resolution Life unlocks audit efficiency & cost savings
30%
improvement in team effectiveness with DORA metrics
40%
reduction in time to audit
40 hrs
human effort saved every week
95%
automation achieved in tracing root cause of an issue
